Jessica Lord
Fractional Integrator Services
Helping Companies Integrate EOS®
EOS® gives companies a framework, but it’s the execution that makes it work.
Chasing big goals and helping others do the same – that’s what drives me.
As a distance runner, coach, and business leader, I believe EOS is a lot like a marathon: set the vision, trust the plan, do the work, pace through the hard parts, celebrate progress, and then start again. It takes a clear plan, consistent effort, and the right support to cross the finish line. There’s always another starting line and always someone else you can help cross theirs.
That belief in clarity, discipline, and shared goals is at the core of how results are delivered.
I was introduced to EOS nearly a decade ago and have spent the last six years living it from the inside. As Integrator at Heine Bros Coffee, a 250+ person company with 17 locations, I’ve guided our leadership team through every stage of the EOS journey. Along the way, I’ve developed and refined the tools, rhythms, and meeting structures that turn EOS from a quarterly concept into a daily operating system.
While continuing to lead EOS internally, I’m also excited to help other companies, Visionaries, and Integrators get the results they’re looking for. I love sharing real-world tools, lessons, and a proven playbook that help teams get clear, stay aligned, and deliver results.
My Background and Experience
I bring a mix of financial expertise, operational leadership, and practical coaching—grounded in the belief that great execution starts with clarity.
Integrator + COO, Heine Brothers Coffee – Led a full EOS® rollout across our 17-location company, aligning leadership, building team scorecards, and creating a culture of accountability and traction
Fractional Financial Consultant – For 10+ years, helped small businesses understand their numbers and build systems for sustainable growth
Process Developer + Team Aligner – Created a proven Integrator playbook and EOS®-based tools to help teams focus, solve issues faster, and build operational traction
How I Help Leadership Teams Maximize EOS®
✔ Supporting EOS® integration with clear tools, rhythms, and accountability
✔ Coaching Integrators to lead with structure and confidence
✔ Helping leadership teams live EOS—not just understand it
✔ Providing practical tools to activate all Six Key Components™: Vision, People, Data, Issues, Process, and Traction
Books That Have Shaped My Approach
A curated list that influences my coaching style and approach to leadership development.
- Traction – Gino Wickman
- The Five Dysfunctions of a Team – Patrick Lencioni
- The 15 Commitments of Conscious Leadership – Jim Dethmer, Diana Chapman, Kaley Klemp
- Speed of Trust – Stephen M.R. Covey
- Nonviolent Communication – Marshall Rosenberg
- Free to Focus – Michael Hyatt
Outside of Work
I’m a mom of three boys (all runners!), married to a runner, and best friends with runners. Most mornings start with miles on the road and a new goal in mind. I’m a true believer in the power of fitness, and I see it as a lifelong mission to spread the love. I love being a coach and accountability partner to anyone who’ll let me, because when people reach their goals, they usually turn around and help someone else. Helping people grow and watching them pass it on is the best kind of progress!
