Revealing vs. Concealing: Transforming Communication in Small Business Leadership
Small business leadership teams operating on EOS (Entrepreneurial Operating System) often encounter vicious cycles of unhealthy communication. These cycles swing between two extremes: avoiding conflict entirely or engaging in destructive, aggressive conflict. On one side, leaders suppress frustrations, sidestep accountability, and avoid hard conversations to “keep the peace.” Conversely, conflicts erupt through blame, defensiveness, and […]
