What the Balanced Scorecard Teaches Us About Managing Leadership Team Conflicts
The Challenge: Leadership Teams Struggle with Trade-Offs Small business leadership teams constantly face competing priorities. One moment, the focus is on driving revenue, and the next, it shifts to cash flow management, employee retention, or operational efficiency. If leadership pushes too hard on one objective, it often comes at the expense of another. Maximizing sales […]
Moving from Compliance to Commitment: How Leadership Teams Can Make Clear, Effective Requests
John, the Sales Director, walked into the EOS Level 10 meeting frustrated and out of patience. The day before, a longtime customer had canceled a significant order, citing long lead times. It wasn’t the first time—he had been warning about this issue for weeks, but nothing had changed. Now, it was costing the company real […]
Getting to the Hidden Root Cause of Leadership Conflict
It’s an EOS Level 10 meeting, and the team is working through their headlines—key updates that impact the business, including discussions around the root cause of leadership conflict. Understanding the root cause of leadership conflict is essential for improving team dynamics. Alex, the CEO and Visionary (whose Predictive Index profile is a Maverick), just found […]
Are You Fighting Over Strategies Instead of Solving Real Business Needs?
It’s an EOS quarterly offsite, and the leadership team is gathered to set their next 90-day Rocks—the priorities that will drive the company forward toward its one-year plan. However, they find themselves fighting over strategies instead of addressing real business needs. In today’s fast-paced business environment, many teams find themselves fighting over strategies rather than […]
Why Our Brains Jump to Negative Stories: Improving Leadership Communication
You own a growing construction company, juggling multiple projects, deadlines, and clients. Midway through your day, you get a short but urgent text from your biggest client: “Hey, I just walked the job site. I need to talk ASAP.” Your stomach drops. You feel a tightness in your chest as a rush of thoughts flood your […]
“The Story I Tell Myself Is” – How Owning Your Internal Narrative Improves Communication
Imagine you’re the owner of a construction company. Mid-morning, you get a frustrated call from the client on your largest project. “I’ve sent two emails and left a voicemail for your VP of Operations, and I haven’t heard anything back. If this is how your team operates, we’re going to have to reconsider the future […]
Why Self-Implementers of EOS Struggle to Gain Traction: Understanding the Pitfalls and How to Overcome Them
The Entrepreneurial Operating System (EOS) is a transformative framework that helps businesses clarify, simplify, and achieve their vision. By strengthening six key components—Vision, People, Data, Issues, Process, and Traction—EOS provides a proven method for building and scaling a successful business. However, I often hear business leaders say, “We run on EOS,” or “We tried it, […]
What Is an Integrator and Why Do You Need One?
As a business owner, you likely have big dreams and a clear vision for the future of your company. You’re the idea person, the one who sees opportunities on the horizon and drives innovation. But let’s be honest—managing the day-to-day details, solving operational challenges, and ensuring everything runs smoothly? That’s not your forte. And it’s […]
The Case for a Coach: Why Every Business Owner Needs One
Entrepreneurship is a journey filled with highs and lows, requiring you to balance ambition with resilience. As a business owner, you’re often the go-to person for every decision, the problem solver, and the driving force behind your company’s success. But who supports you? Who challenges you to grow, holds you accountable, and guides you toward […]
Harnessing Emotional Awareness to Strengthen Leadership Team Communication
It’s a quarterly leadership offsite in July, and your team is halfway through the year. The tension in the room is palpable because of a lack of emotional awareness. You’re reviewing your Company Rocks and Leadership Scorecard, and it’s clear: the team isn’t completing their Rocks, and key metrics are off track to hit your […]
